Privacy policy

At Beaumaris Concourse Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

What personal information do we collect?

We may collect the following types of personal information:

  • Name

  • Contact details (email address, phone number)

  • Date of birth

  • Payment information

  • Booking details

  • CCTV footage (when visiting our premises)

  • Information provided through our website or social media channels

How do we collect your personal information?

We collect personal information directly from you when you:

  • Make a booking or reservation

  • Visit our premises

  • Use our website

  • Interact with our social media accounts

  • Enter competitions or promotions

  • Sign up for our newsletter

Why do we collect and use your personal information?

We collect and use your personal information to:

  • Process bookings and reservations

  • Provide our services to you

  • Improve our products and services

  • Send you marketing communications (with your consent)

  • Ensure the safety and security of our premises

  • Comply with legal obligations

How do we store and protect your personal information?

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers and encryption technologies from our providers.

Do we share your personal information?

We may share your personal information with:

  • Our employees and related entities

  • Service providers who assist us in operating our business

  • Regulatory bodies and law enforcement agencies, as required by law

Your rights and choices

You have the right to:

  • Access and correct your personal information

  • Opt-out of marketing communications

  • Request deletion of your personal information (subject to legal requirements)

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We recommend reviewing it periodically to stay informed about how we are protecting your information.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Beaumaris Concourse Hotel

25-27 North Concourse, Beaumaris, VIC, 3193
Email: info@bchotel.com.au

Last updated: 10/09/2024